Our VIP Club is built for players who treat their casino time as a proper hobby. Six tiers, from Bronze to Rooster Elite, sit on top of the standard account. Every wager earns loyalty points, and as those points stack up your tier upgrades automatically, your daily cashback rate climbs and a level up cash bonus lands in your balance the moment you cross the threshold.
You will never need to chase us for the upgrade. Once your activity hits the qualifying total, the new perks unlock straight away with no support ticket required. The longer you play, the more we pay back, and from Gold onwards you also get a real human host you can email directly when you need a bonus tailored to a particular weekend.
“A loyalty programme is only as good as the way it treats you on a slow Tuesday, not the noise it makes on launch day.”
- Our VIP Manager
How do our six VIP tiers work?
Each tier is unlocked by earning loyalty points across pokies, live casino and table games. The cards below show the full ladder, with the points needed to enter, the level up cash bonus paid the moment you arrive, the standard free spin pack that comes with the upgrade, and the daily cashback percentage that applies from that day forward.
Bronze
Points
40 to 999
Level Up Reward
$25 cash bonus
Free Spins
50 Free Spins
Cashback
3% Daily Cashback
Silver
Points
1,000 to 4,999
Level Up Reward
$100 cash bonus
Free Spins
100 Free Spins
Cashback
5% Daily Cashback
Gold
Points
5,000 to 19,999
Level Up Reward
$250 cash bonus
Free Spins
150 Free Spins
Cashback
8% Daily Cashback
Platinum
Points
20,000 to 49,999
Level Up Reward
$500 cash bonus
Free Spins
Tailored monthly drop
Cashback
12% Daily Cashback
Diamond
Points
50,000 to 99,999
Level Up Reward
$750 cash bonus
Free Spins
Tailored monthly drop
Cashback
15% Daily Cashback
Rooster Elite
Points
100,000 +
Level Up Reward
$1,000 cash bonus
Free Spins
Custom rewards
Cashback
20% Daily Cashback
What VIP perks actually move the needle?
Daily cashback is the cornerstone of our loyalty programme. Every tier returns a percentage of your net losses straight back to your balance every single day with no wagering tricks, which means the money is yours to withdraw the moment it lands. Bronze starts at 3% daily and Rooster Elite members hit a market leading 20% daily, paid in cash, not bonus credit.
Level up cash bonuses stack on top of the daily rate. Every time you reach a new tier we pay a cash bonus into your account on the spot, from $25 at Bronze up to $1,000 at Rooster Elite. These payments are real cash with no wagering attached, so you can drop them straight into your next session or withdraw them on the same day.
From Gold tier onwards you also get a real human host who answers email the same day.
Can VIP members request higher limits?
Yes, and this is one of the most useful perks for serious players. Standard accounts come with sensible default deposit and withdrawal caps. From Platinum tier upwards, you can request a bespoke limit increase by emailing your VIP host, and approvals typically land inside a single business day. If you regularly move five figure sums in or out, your host will pre approve the limits so you never run into a friction point at the cashier.
Rooster Elite members get a fully tailored arrangement. No standard caps apply, the cashier is always at the top of the priority queue, and any verification work is done in advance so withdrawals fly through the moment you request them.
What about events and exclusive tournaments?
Top tier members are invited to private tournaments that never appear in the public promotions calendar. Smaller, sharper leaderboards with prize pools that we share among a few dozen players rather than a few thousand. The maths is much friendlier, and the competition is genuinely social because you tend to see the same names week after week.
Beyond the leaderboards, we run seasonal gifts, tickets to major Australian sporting fixtures and the occasional invitation only experience. Diamond and Rooster Elite members have access to all of these, and your host will reach out directly when something matches your interests. Loyalty deserves real recognition, not just another reload code in the inbox.
How do I work my way into the VIP Club?
There is nothing to apply for and no waiting list. Open a standard account, play the games you enjoy, and the loyalty points tick over in the background on every spin and every hand. Pokies and live casino both earn points, weighted slightly differently to reflect the house edge. The moment your total crosses the threshold for the next tier, the upgrade is instant and the level up cash bonus pays out automatically.
If you would like to get a feel for how quickly the climb tends to be, our live chat team can take a look at your recent play and give you an honest estimate of when the next tier is likely to land. We do not believe in keeping that information behind closed doors, because if you are putting in the time, you deserve to know exactly what you are working toward.
6
VIP tiers
20%
Top daily cashback
$1,000
Top level up bonus
1:1
Personal host
Daily Cashback
From 3% up to 20% of your net losses paid back to your balance every day.
Level Up Rewards
Real cash bonuses every time you reach a new tier, up to $1,000 at Rooster Elite.
Free Spins Packs
Tailored free spin drops at every upgrade, plus monthly packs for higher tiers.
Higher Limits
Raised deposit and withdrawal limits, with bespoke caps for top tier members.